Smart Insurance has topped Fairer Finance’s customer experience ratings for life insurance once again, but what does that mean?
Fairer Finance ratings are designed to help customers make informed decisions when it comes to financial service products. We all know the world of finance can be hard to grasp at times and even the savviest person can be left feeling confused by financial jargon and statistics. But when you understand the quality of a product, you can make better decisions when it comes to putting financial protection in place for your loved ones.
What are Fairer Finance customer experience ratings?
Fairer Finance is a consumer group, research agency and consultancy. They aim to create a fairer financial services market that works for the everyday consumer. Here’s how their customer experience ratings work: they rank businesses based on customer polling, data around complaints made to companies and their own unique transparency analysis. They also provide product quality ratings where financial services are ranked based on their features. Their ratings are there to help customers make better financial decisions and to encourage companies to compete on factors other than price.
Fairer Finance is a consumer group, research agency and consultancy. They aim to create a fairer financial services market that works for the everyday consumer. Here’s how their customer experience ratings work: they rank businesses based on customer polling, data around complaints made to companies and their own unique transparency analysis. Their ratings are there to help customers make better financial decisions and to encourage companies to compete on factors other than price.
Take a look at the Fairer Finance customer experience ratings chart:
